Help

We are committed to exceptional customer support for our website customers. Use our Online Support Form below to request technical support for website services. Your request will be emailed to the appropriate staff member for action. We will respond within one hour during working hours and within four hours during non-working hours. Our business hours are 8:00 AM to 5:00 PM Mountain Time.

If you're having problems with your email, CLICK HERE.

Please note - many support issues may be related to your PC or network. Because of the multitude of options and configurations with PCs, operating systems and networks, we’re simply not in a position to be able to handle specific desktop support issues. We are not certified PC or network engineers. If troubleshooting indicates a support issue is with your PC or network, you will be advised to contact your PC or IT support vendor. Email support is limited to providing the settings for our email servers. Beyond that, issues with sending and receiving email should be referred to your IT vendor or staff. If you need IT support in Colorado Springs, we recommend you contact Navakai.