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All posts in Technical Support

How to add a user to Google Analytics and other Google accounts

06/23/17 at 03:41 PM | by Chris Wallace

So you have an SEO company to help you with your internet and website marketing? Some of the first things they are going to ask for is to allow access to your Google properties such as Google Analytics and Search Console, so they can help manage your website health and organic optimization. If your website isn’t already hooked up with these Google tools, they will certainly get that process going.

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Support Updates to Come Soon For Infront

10/14/15 at 02:47 PM | by Support Dude

Howdy folks, in the next coming weeks Infront Support will be making updates to the Support Homepage to make easier for our clients to find things.

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How To Zip A File

07/09/13 at 08:22 PM

The easiest way to resolve many issues related to sending large files is to zip a file using a file compression software package. Most operating systems include a zipping utility with the operating system.

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How To Take A Screenshot of your desktop or browser

07/02/13 at 10:02 AM | by Support Dude

A screenshot is a valuable tool for helping troubleshoot technical issues. Below are instructions on how to create an image of your screen that you can email to our support team.

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How To Use FTP (File Transfer Protocol)

07/02/13 at 09:51 AM

FTP (File Transfer Protocol) is a method for moving files in bulk across the internet. It is more reliable and much faster than email. FTP involves using software you install on your PC (the client) to connect to an FTP server where you upload and store the files. The stored files can then be used by a website, or they can be downloaded by another FTP user.

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Tips for Editing Images

06/25/13 at 06:10 AM

One of the greatest challenges in managing website content is preparing images and photos for web delivery. To help you create images that are optimized for your website, we've put together a collection of image editing resources. Note - these resources are offered as a convenience for our clients. They are provided by third party web services and vendors and as such, we cannot provide support or answer questions about these resources.

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Clearing Your Browser Cache

06/25/13 at 06:07 AM

Your web browser caches (stores) images and Flash and other page elements to make the page load faster. Many times, when a change is made to your website, the change may not appear when you refresh the page. This is because the web browser is showing you an old, cached version of the web page. To solve this problem, you need to clear your browser's cache and refresh the page. Follow the links below to clear your browser's cache.

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Deleting Email From The Email Server

06/25/13 at 05:55 AM | by Michael Hodgdon

It's preferable to have your email program delete messages off of the server, because if you leave too many messages on the server your inbox will get too large and will cause performance problems with your email account. We STRONGLY recommend deleting messages off of the server. Below are instructions for setting your email software to delete messages off of the server after downloading them.

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How to Set up your Blackberry for Email

06/25/13 at 05:52 AM | by Mike Tortorice

This article has instructions for setting up your Blackberry device for sending and receiving email through your Infront Webworks email account.

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How to Setup Email For iOS Devices: iPhone, iPad, iPod Touch

06/25/13 at 05:48 AM

This article has instructions for setting up your iOS device for sending and receiving email through your Infront Webworks email account. This includes iPhone, iPad and iPod Touch

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How to Setup Email For a Mac

06/25/13 at 05:40 AM

This article has instructions for setting up your MacOSX computer or laptop for sending and receiving email through your Infront Webworks email account.

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Email Setup For Windows Setup

06/24/13 at 09:08 AM

This article has instructions for setting up your Windows PC or laptop for sending and receiving email through your Infront Webworks email account.

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Email Problems

06/24/13 at 08:59 AM

This article has simple troubleshooting techniques for sending and receiving email.

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