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Clearing Your Browser Cache

Jun 25, 2013, 06:07 AM | Published under Technical Support

Your web browser caches (stores) images and Flash and other page elements to make the page load faster. Many times, when a change is made to your website, the change may not appear when you refresh the page. This is because the web browser is showing you an old, cached version of the web page. To solve this problem, you need to clear your browser's cache and refresh the page. Follow the links below to clear your browser's cache.

Microsoft Internet Explorer
Use the following keyboard shortcuts to clear the browser's cache.

Use the following keyboard shortcuts to clear the browser's cache.
Windows: Ctrl +Shift+R
MacOS: Cmd+Shift+R

Use the following keyboard shortcut to clear the browser's cache.


  1. Click the wrench icon on the browser toolbar.
  2. Select Tools.
  3. Select Clear browsing data.
  4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  5. Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.

Still having trouble? Find more information here.

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