Administrative Assistant

Want to work for the best online agency in Colorado Springs?
Want to learn from the best web developers and online marketers in Colorado Springs?
Are you motivated? Detail oriented? Eager to learn more?
Can you learn quickly and juggle numerous tasks at once?

The position is for an in-house, full-time Administrative Assistant with advancement opportunities into project management. Must be comfortable working one-on-one with clients of all capacities; must be able to communicate well and solve problems, be organized and extremely detail oriented; must be self-motivated and be eager to learn at a very fast pace; must be able to work independently with little direction but in a team environment.

Job Description

• Responding to customer work requests via telephone, email and web tickets & chat
• Working with team members and clients to ensure project timelines and budgets are met; updating and managing project tracking data
• Managing accounts receivables and client billing inquiries
• Office support activities for web development, billing & customer service
• Rotational weekend/after-hours duty to handle customer calls and respond to support inquiries (approximately every 8 weeks)
• Reliability and personal responsibility is a MUST
• Wearing a lot of hats
• Learning like crazy!

Required skills/experience:

• Customer service
  This job requires personal contact with clients of different professional statuses as well as multiple technical aptitudes. Must be patient and respectful and be able to communicate effectively and professionally via email, phone, and in person.
• Web & Marketing Background
  This position offers advancement into project management, so a background in website and marketing projects is desired.
• Computer Proficiency & Detail Oriented
  Due to the fast-paced nature of this position and the applications we use, a high level of computer proficiency and attention to detail are a must.

Preference will be given to someone with the following knowledge and/or experience:

• Microsoft Office Suite knowledge
• Web development or online marketing experience
• QuickBooks
• Project management software experience

Submit your resume information below: